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THUMANI / REFER & EARN

A good introduction.
A new possibility.

Know someone exploring a home or a mortgage? Introduce them to Thumani and ask about the reward available for an eligible referral.

A CONNECTION WORTH MAKING

Your introduction.
Their next chapter.

A thoughtful referral begins with their interest, their permission and a clear understanding of the terms.

REFERRAL NOTESGood people.
Useful connections.
Confirm reward terms

WHEN AN INTRODUCTION CAN HELP

Someone you know.
Something they’re planning.

The right connection starts with a real need. Here are a few reasons to begin a conversation.

Referring as a business?
01

They are looking for a home.

A friend or colleague wants to explore locations, property types and a purchase that suits their plans.

Introduce a homebuyer
02

They want to understand financing.

They have questions about affordability, preparing for pre-approval or the costs to consider before buying.

Introduce a financing enquiry
03

They are reviewing a mortgage.

An existing owner wants to understand the questions behind a rate reset or a possible refinancing decision.

Introduce a mortgage review

KNOW THE TERMS FIRST

Refer with confidence.
Understand what qualifies.

Before an introduction, ask the team to confirm whether a reward applies and provide the relevant terms in writing.

Ask about reward terms
Reward amount
Confirm the amount and the qualifying service with the team.
Referral eligibility
Clarify whether the person is a new enquiry and how the introduction will be recorded.
Qualifying event
Ask which completed milestone makes a referral eligible for a reward.
Payment arrangements
Agree the timing, payment method and any required documentation.

An introduction alone does not confirm a reward. Eligibility and payment depend on the applicable written terms.

A SIMPLE WAY TO START

From a conversation
to an introduction.

Keep the person informed and agree the details before you share their information.

  1. 01

    Ask them first.

    Find out whether they want to hear from Thumani and which question they would like help with.

  2. 02

    Confirm the terms.

    Ask the team about eligibility, reward conditions and how the introduction should be made.

  3. 03

    Make the introduction.

    Prepare the relevant contact details and a short outline, with the person’s permission.

  4. 04

    Agree the follow-up.

    The team can discuss the next conversation and any reward-related updates under the agreed terms.

YOUR INTRODUCTION DESK

Connect the right people.
Start with a few details.

Prepare an introduction for review, then send it from your email app. If you are still exploring the reward terms, ask the team first.

01 About you
02 The person you are introducing

Provide at least one contact method they have agreed to share.

* Required details

THE USEFUL DETAILS

Before you
make the connection.

Ask the team
How much can I earn from a referral?

The applicable reward must be confirmed by the team in writing. Ask about the qualifying service, amount, required milestone and payment conditions before you introduce someone.

What if the person has already contacted Thumani?

Check with the team before submitting the introduction. Existing enquiries and duplicate referrals may affect eligibility under the applicable terms.

Can I refer someone before they have found a property?

You can discuss an introduction for someone exploring a purchase or financing questions. Whether that introduction qualifies for a reward is a separate matter for the agreed referral terms.

Can I refer clients through my business?

Use the Become a Partner page to discuss an arrangement for your business. Responsibilities, introductions and any commercial terms should be agreed before proceeding.

Will I receive details about their mortgage application?

The referred person’s information should be handled with their permission. Ask the team how referral-related updates can be provided without sharing private application or financial details.

Does a referral guarantee approval?

No. Mortgage approval and pricing depend on the lender’s assessment of the applicant and property. The referral terms do not replace that process.